Overview
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS – Internal Firm Services – Other
Management Level
Associate
Job Description & Summary
To operate switchboard and handle reception area activities.
Serves as the first point of contact with the firm and the office for visitors and callers.
Handle all internal and external inquiries and carry out administrative activities of the front office.
Financial
▪ Adhere to the allocated budget for the administrative function of the office
Customer
▪ Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately
▪ Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
Internal Process
▪ Operate the switchboard
▪ Screen and route incoming telephone calls, take messages, and answer incoming queries
▪ Maintain visitor and caller logs
▪ Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators
▪ Answer queries from visitors and callers, and refers them to the appropriate person
▪ Perform general maintenance of the reception area
▪ Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)
▪ Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)
▪ Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)
▪ Support office manager in events planning and organization
▪ Act in accordance with regulations
▪ Perform other administrative duties as required
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
About PwC Middle East
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
