Overview
DESCRIPTION
Amazon is seeking a Program Manager in the 3P -External Fulfillment Prime organization in Riyadh to focus on scaling the channel and improving the speed of delivery that our customers experience in KSA.
As a Program Manager, you will be responsible for planning, implementing, and evaluating projects and initiatives, ensuring efficient and effective experience for both sellers on our prime channel and customers. Your role will involve collaborating with cross-functional teams, and overseeing the day-to-day strategy and operations of programs. If you have a passion for customer and seller experience, excellent organizational and leadership skills, and the ability to drive strategic initiatives, we encourage you to apply.
Key job responsibilities
– Develop and implement improvement programs and initiatives in line with the organization’s strategic goals and objectives
– Collaborate with cross-functional teams to identify gaps and develop innovative solutions to improve speed of delivery
– Monitor and analyze data, trends, and seller performance metrics to identify areas for improvement and make data-driven recommendations
– Articulate business and technical requirements to effect process changes
As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
BASIC QUALIFICATIONS
– Bachelor’s degree
– 3+ years of program or project management experience
– 3+ years of working cross functionally with tech and non-tech teams experience
– 3+ years of defining and implementing process improvement initiatives using data and metrics experience
– Experience defining program requirements and using data and metrics to determine improvements
– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
PREFERRED QUALIFICATIONS
– 3+ years of driving end to end delivery, and communicating results to senior leadership experience
– 3+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Afaq Q Tech General Trading (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
