Office Management Lead – Senior Associate

Overview

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS – Internal Firm Services – Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

Office Finance & Operations Coordinator – Layson Valley Office

To support the smooth financial and operational functioning of our Layson Valley office. In this role, you will take full ownership of budgeting, vendor coordination, service cost control, invoice tracking, and financial reporting for office operations. You will ensure that all Office Management financial processes are executed in alignment with PwC’s standards while delivering high-quality service experiences for internal stakeholders.

The ideal candidate is highly organized, finance-oriented, and experienced in managing cross-functional office support services in a fast-paced corporate environment. You will report directly to the Office Management Lead and work in close partnership with the central Finance and Operations teams.

Key Responsibilities

Financial Management & Reporting

• Oversee all financial operations related to Office Management, including budget planning, expense tracking, cost forecasting, and financial reporting.

• Ensure compliance with internal policies and procedures in all financial transactions and approvals.

• Prepare and present monthly operational financial reports to management, providing insights on spending patterns, service usage, and cost-saving opportunities.

• Collaborate with Finance and Operations teams to ensure financial alignment with monthly direct cost targets and broader business goals.

Vendor Management

• Manage contracts and relationships with third-party vendors, including catering, couriers, stationery providers, and other operational support suppliers.

• Ensure vendors meet agreed performance, compliance, and contractual standards in collaboration with the team lead.

• Assess vendor services regularly and initiate improvements or changes when needed.

• Support vendor selection, negotiation, and evaluation processes in collaboration with Procurement and Finance.

Petty Cash Administration

• Audit office petty cash transactions (reviewing the invoices) with full accountability for disbursements and reimbursements.

• Maintain accurate records, ensure alignment with company policy, and regularly reconcile transactions.

Supply Management

• Oversee office supplies including stationery, pantry items, and other daily needs.

• Track inventory, place timely orders, and monitor consumption trends to avoid stockouts.

• Ensure procurement is done cost-effectively and in compliance with purchasing guidelines.

Invoice & Payment Processing

• Review, validate, and process vendor invoices accurately and promptly.

• Coordinate with the Finance team to ensure timely payments and accurate cost allocations.

• Maintain an organized system for invoice tracking and documentation for audits or reporting.

Cost Control & Operational Efficiency

• Monitor and control operational expenditures across all service areas including catering, couriers, supplies, and office support.

• Identify cost-saving opportunities and implement controls to stay within budget.

• Evaluate service delivery models and propose process improvements to reduce waste and inefficiencies.

Service Quality Oversight

• Conduct regular service reviews with vendors to ensure high service standards are maintained.

• Address performance issues quickly and professionally, ensuring minimal disruption to office operations.

• Implement feedback mechanisms to gather input from internal users and act on improvement areas.

Cross-functional Collaboration

• Work closely with the Finance and Operations teams to align day-to-day office support activities with company-wide goals.

• Provide insights and recommendations on office support cost trends, risks, and improvements.

• Support office projects (e.g., events, relocations, renovations) from a financial and operational coordination perspective.

Other Duties

• Coaching team members.

• Space allocation calculation.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Creativity, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Embracing Change, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling {+ 61 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Tagged as: Internal Firm Services