Manager – Operational Risk

Overview

Job ID: 14074

Sector:

Governance, Risk & Compliance

Location: NEOM, Saudi Arabia

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

Manager – Operational Risk will support the Director Operational and Technology Risk in delivering risk management leadership across NEOM and provide technical assistance on all risk management activities.

KEY RESPONSIBILITIES

Planning, Strategy, Implementation and continuous monitoring/improvement

• Developing or supporting ERM strategies, objectives, processes, policies and procedures.
• Establish, communicate, and facilitate use of appropriate ERM methodologies, tools & techniques.
• Manage NEOM’s risk appetite, KPIs, and KRIs.
• Assist in planning and developing ERM activities, procurement, budget, and resources.
• Lead the identification, communication, measurement, and management of NEOM-wide risk.
• Facilitate enterprise-wide risk assessments and control validation.
• Ensure risk treatment action planning and track progress.
• Improve key aspects of the ERM program, including risk reporting, appetite, identification, assessment methodology, emerging risks, and committee structures.
• Periodically review and update risk policies, procedures, and reporting templates.
• Develop monitoring methods to evaluate ERM Framework performance

Relationship Management

• Engage and develop effective working relationships with teams within GRC as well as various other departments and sectors (Energy and Water, Procurement, Marketing, IT, etc.) to ensure alignment risk management matters and issues.
• Provide guidance to functions while acting as a centralized resource center. Work with “Risk Owners” to help them analyze NEOM’s key risks and prepare risk self-assessments, including evaluation of controls/ gaps and creation of treatment strategies/ action plans.
• Proactively engage the GRC Leads to monitor & report the risks, build tools & processes, drive risk informed decision making and enhance risk informed execution.
• Provide support/ education/ training to build a strong performance/ risk culture across NEOM
• Provide guidance/ assistance to the business and GRC Partners to help identify, evaluate, understand, manage, and communicate risks
• Coordinate with Internal Audit Department to achieve desired performance of Risk Management
• Facilitate sharing of risk management best practice across the organization and assist Senior Management in communicating ERM’s role throughout the organization

Culture and Values

• Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules. 

EXPERIENCE & QUALIFICATIONS

• 7+ years of working experience in internal controls, risk management, consulting, or / and compliance field in a multi-faceted organization or a professional services firm
• 2+ years developing/ operating an ERM process and/ or in a broad risk management/ strategic consulting role for Executive and Senior Management.
• Strong understanding of ERM and internal control frameworks, risk assessment, and compliance standards such as COSO / COBIT.
• Strategic/enterprise wide/collaborative (rather than compliance) mindset.
• Excellent interpersonal skills to “win hearts and minds”; and communicate complex issues in a simple way to management, executives and the Audit Committee and Board.
• “Master facilitator” – able to organize, run and deliver quality output from risk workshops.
• Ability to work independently in a continuously changing environment; and meet tight deadlines. Detailed/ results oriented. Problem solving/critical thinking.
• Experience with risk quantification (to check validity of business plans/ key assumptions e.g. scenario planning/Monte Carlo simulation).
• NEOM sector/ industry experience (e.g. Capital Projects, Technology, Energy, Leisure).
• Proficiency in using GRC, audit and risk management software/tools such as Enablon, Bwise, TeamMate, or similar.
• Advanced Excel, Word, PowerPoint, Visio. SAP knowledge an advantage.
• Disciplined project management and document recording/ retention.
• Exceptional communication and report writing skills.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field from an accredited university. A postgraduate degree would be an advantage.
• Additional internationally recognized relevant professional qualifications such as CRMA, CIA, CISA, or CFE are highly desirable.

NEOM is committed to attracting and retaining the highest caliber of employees to support NEOM’s vision, mission and strategy. NEOM sources the best candidates based on fit for the role and searches local and global markets to identify talent.

NEOM is an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to gender, disability, age, or any other form of discrimination/other characteristic protected by applicable local laws, regulations and ordinances.

As part of our recruitment process, NEOM will undertake reference checks to confirm suitability for the role. All offers of employment are subject to references, evidence of all qualifications and awards, and other background checks being satisfactorily completed. Additionally, all offers are subject to the candidate being able to successfully obtain a work visa to enter and work in the Kingdom of Saudi Arabia.

This job description is not an exhaustive list of duties and responsibilities. The employee may be required to perform additional job-related tasks and duties as assigned. To meet NEOM’s objectives and business needs, the work location is subject to change. Non office-based roles involve outdoor activities. Candidates should be prepared to work outdoors and on construction sites as part of their job responsibilities.

NEOM uses artificial intelligence as part of its recruitment process to assist and enhance efficiency. However, all final hiring decisions are made by human recruiters, ensuring that NEOM’s employment process remains fair and transparent.

The actions of our team should always support the NEOM Values

Learn more about NEOM’s Values