Managed Services – Cybersecurity Managed Services – Manager

Job Summary:

What does this role aim to achieve in the firm/what impact does the role create 

This role requires a dynamic professional with 8+ years of experience, capable of managing diverse cybersecurity initiatives while leveraging advanced tools and platforms such as RSA Archer, ServiceNow, Microsoft Purview, ManageEngine, Tanium, MS 365 Security, and Google Security & Identity. The ideal candidate will play a critical role in enhancing our managed services offerings and delivering tailored solutions to our clients.

Roles and Responsibilities:

Daily tasks and delivery expectation 

e-GRC (Cyber):

• Management of enterprise governance, risk, and compliance (e-GRC) platforms such as RSA Archer and ServiceNow.

• Conduct risk assessments, compliance audits, and reporting to ensure alignment with regulatory and organizational standards.

• Provide strategic recommendations to clients on managing cybersecurity risks and improving governance frameworks.

Network & Device Security:

• Manage the security of client networks and endpoint devices, using solutions like Tanium and ManageEngine to enforce security policies.

• Monitor and mitigate threats to ensure a secure and resilient IT infrastructure.

• Lead incident response efforts for network or device-related security breaches.

Vulnerability Management:

• Conduct and manage vulnerability assessments using tools such as MS Defender and Tanium, prioritizing remediation efforts based on risk.

• Provide actionable insights to clients for addressing critical vulnerabilities and reducing attack surfaces.

Cloud Security (Cybersecurity):

• Implement and optimize cloud security controls using platforms like MS 365 Security, Google Security & Identity, and Purview.

• Ensure compliance with best practices and regulatory requirements for securing cloud environments.

• Guide clients in managing access, identity, and data protection within cloud ecosystems.

Client Engagements:

• Act as a trusted advisor to clients, understanding their unique cybersecurity challenges and managing the delivery of tailored solutions and managed services to our clients.

• Provide regular updates and reports to clients, showcasing performance metrics, trends, and strategic recommendations.

Team Leadership:

• Lead and mentor a team of cybersecurity professionals, fostering a culture of excellence and continuous improvement.

• Collaborate across teams to ensure seamless integration of cybersecurity initiatives into broader IT and business strategies.

Expected Skills:

Specific learned abilities or technical skills 

• Proficiency in e-GRC tools such as RSA Archer and ServiceNow for risk and compliance management.

• Strong understanding of network security, endpoint protection, and vulnerability management tools, including Tanium and ManageEngine.

• Hands-on experience with cloud security platforms, particularly MS Purview, MS 365 Security, and Google Security & Identity.

• Familiarity with cybersecurity frameworks and standards such as ISO 27001, NIST CSF, and CIS Controls.

• Advanced knowledge of incident response processes, risk management, and secure configurations for networked environments.

• Strong leadership and team management abilities, with a track record of leading successful cybersecurity initiatives.

• Excellent communication and reporting skills, capable of explaining complex technical concepts to non-technical stakeholders.

• Strategic thinking and problem-solving skills, with the ability to adapt to evolving cybersecurity challenges.

• Client-centric mindset, with a focus on delivering value-driven and innovative solutions.

Expected Competencies:

Values, behaviors & attitude

• Leadership

• Strategic mindset 

• Stakeholder management

• Ability to influence

• Communicate with impact 

• Project management

• Results driven

• Drive organizational excellence

Required Language Skills: Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field (Master’s degree preferred).

• Relevant certifications such as CISSP, CISM, CISA, or equivalent is a plus.

• 6–7 years of experience in cybersecurity, with hands-on expertise in two or more of the following areas: e-GRC, network security, vulnerability management, or cloud security.

• The ability and willingness to travel to KSA is a must.