Overview
DESCRIPTION
The Data and Reporting Analyst (Support Team) will work closely with the Inbound, Outbound, and Inventory Control operations to develop tools and analyze data to support OE initiatives, dig deep into data to determine root cause of defects, build and maintain decision support tools, and present findings to business partners to drive improvements in FC-wide quality and productivity.
The complexity of research and skills for the position is well beyond basic data entry and research. It involves complex analysis and diving deep into key metrics based on requests, building and maintaining multiple databases, extensive knowledge of software applications to create tools, and understanding of multiple programming languages. The following provides some detail of the job duties and responsibilities.
Key job responsibilities
• Manipulate/mine data from database tables (SQL server, Oracle, Data Warehouse, FC log files)
• Develop websites using HTML, Ruby, Java, and AJAX which would allow users throughout the FC including the leadership team the ability to graphically understand issues the team is seeing as well as action items to solve these issues
• Maintaining database up-time to include restarting of servers, etc.
• Providing analytical support not only for the facility to improve quality results, but possibly network wide as well
• Root cause research into identifying process breakdowns within departments and providing data through use of various skill sets to find solutions to breakdowns
• Analyze and report data findings and complete reports on building capacity, inventory control metrics, error reporting, and performance management control
BASIC QUALIFICATIONS
• Proficiency with Microsoft Excel to include making charts, data manipulation, creating up macros, and visual basic knowledge
• UNIX tools/platform experience • Experience using HTML, PERL, SQL, Ruby, Java, AJAX programming languages
• Experience with Oracle
PREFERRED QUALIFICATIONS
• Good analytical and organization skills
• Customer focus and professional demeanor
• Ability to discuss trends and develop and drive the implementation of new solutions with other members of the ICQA team.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Afaq - Warehouse Branch (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
