Overview

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Customer Support

Diary Management

  • Extensive management of online diaries.
  • Book appointments and arrange meetings; provide updates as required.
  • Ensure Executive(s) attend meetings on time with appropriate documentation.
  • Act as backup for managing other Executives’ and Principals’ diaries when their EAs are unavailable.

Call Management

  • Take and pass messages to Executive(s) in a timely manner.

Email Management

  • Monitor Executives’ email inboxes during their absence or while in meetings.
  • Take necessary actions based on email content.

Client Relationships

  • Maintain and build strong working relationships with Executive(s)’ clients and their assistants via phone and email.
  • Assist other EAs during busy periods.

Miscellaneous Tasks

  • Append signatures to documents.
  • Format slides/documents.
  • Perform other administrative tasks as needed.

Internal Process

Meetings

  • Proactively plan for meetings and follow-up actions (e.g., documents, papers needed).
  • Organize local internal and external meetings, including catering and IT requirements.
  • Meet and greet visitors.

General Administration

  • Proofread and finalize documents such as presentations, proposals, and letters.
  • General filing.
  • Keep Executive’s contact databases/business card storage up to date.

Learning and Growth

  • Exercise confidentiality, discretion, and personal sensitivity in all aspects of the role.
  • Comply with PwC policies and procedures.
  • Build a strong internal and external network of working relationships.
  • Assist with organizing PwC events, including dinners and external functions.
  • Act as a key resource and liaison to other functional areas of the business.
  • Build cross-functional relationships as needed.

Other skill sets: Calendar Management, Correspondence Management, Risk Management Standards, Invoice Processing, Customer Service Management, Optimism, Management Coaching, Executive Travel, Staff Performance Review, Guest Services, Confidential Information Handling, Resource Management, Credentialing Database, Conducting Research, Corporate Records Management, Learning Agility, Electronic Billing, Analytical Thinking, Electronic Records Management, Concur Travel, Handling Sensitive Information, Employee Performance Management, Quality Assurance Leadership, Product Renewals, Data Entry, Agile Database Administration, Change Management, Maintaining Office Equipment, Staff Education, Time Management List, Organizational Structure, Inclusion, Self-Awareness, Travel Planning, Creativity, Accepting Feedback, Executive Project Management, Project Coordination, Intellectual Curiosity, Records Management, Guest Relations, Project Budgeting, Clerical Support, Communication, Customer Relationship Management, Administrative Support, Customer Service Excellence, Stakeholder Management, Event Management, Digital Development, Communications Management, Secretarial Services, Teamwork, Electronic Filing, Performance Analysis, Hoteling, Multidisciplinary Collaboration, Invoice Review, Well Being, Office Supply Ordering, Inclusion Strategies, Immigration and Customs Documentation, Business Process Improvement, Active Listening, Reservation Systems, Document Scanning, KPI Reports, Office Productivity Applications, Emotional Regulation, Empathy, Report Preparation, Meeting Coordination, Embracing Change, Deployment Coordination, Collaborative Forecasting.

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About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.