Deputy Harbour Master

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The Deputy Harbour Master plays a key role in the management and oversight of daily marine operations and assisting the planning and preparedness for future marine operations.

The role also is responsible for delivering longer term sustainable and world-leading innovative outcomes for the Port and its stakeholders. Specifically, the Deputy Harbour Master will be responsible for the efficient running of the VTS and Pilotage services and will contribute to all other departmental requirements.

REQUIREMENTS SUMMARY

• Knowledge of data analysis and reporting tools.
• Capability to identify inefficiencies and areas of improvement in existing processes.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• High attention to details to ensure the processes are optimized.
• Ability to build and sustain strong relationships with internal and external stakeholders.
• Competence in negotiating with stakeholders to achieve mutually beneficial outcomes.
• Flexibility to adjust engagement strategies based on changing circumstances or feedback.
• Ability to lead and influence others to achieve desired outcomes.
• Uphold ethical standards in all stakeholder interactions and communications.

ROLE COMPETENCIES & ACTIVITIES

The Deputy Harbour Master’s responsibilities will include, but not be limited to:

Stakeholder Management

• Contributes to the ongoing development and achievement of Port of Neom’s strategic goals, including the development of a high-performance culture.
• Develop and oversee systems that ensure Port of Neom complies with all applicable codes, as well as its legal and statutory requirements
• Comply with and demonstrate a positive commitment to organizational processes and ISO Management Systems including Quality, Environment, Safety and Information Security.
• Assume delegated authority as Harbour Master for defined durations subject to operational requirements.
• Develop, manage, review and maintain marine emergency response capability, plans, procedures and business continuity arrangements
• Manage the operational and legislative interface with critical port service providers such as vessel Masters, pilots, towage and port terminal operations
• Develop systems and processes that ensure safe, secure and efficient marine operations within the port (e.g. vessel traffic management, vessel scheduling, dynamic under keel clearance)
• Ensure that the Port’s Vessel Traffic Service continuously delivers an effective, efficient and professional service
• Ensure that the Pilotage service continuously delivers an effective, efficient and professional service
• Maintain relationships / liaison with port terminal operations, shipping agents, pilots, towage providers and other port service providers to ensure safe and efficient operations within the port
• Proactively address hazards and support and lead accident / incident response and investigations ensuring an integrated safety management system is developed, anchored and drilled in accordance with wider Port of Neom management systems and policies
• Provide professional and timely marine operation advice to the Director of Marine Services, Executive and port stakeholders
• Develop and maintain relationships with key external government agencies in conjunction with Maritime and Government Affairs
• Facilitate effective communications and relationships with port stakeholders in relation to marine operations matters
• Represent Port of Neom Management at relevant forums and meetings
• Sustain a high-performance culture within the division and across the business and demonstrate a commitment to the organization’s values and defining principles through day-to-day behavior and interaction with employees and other stakeholders
• Provide consistent visible leadership in support of business and cultural growth initiatives
• Create and maintain a climate of openness and trust, and proactively engage and connect with employees
• Develop a performance-driven and cohesive leadership team, that engages a diverse workforce that holds each other to account, taking responsibility for our own decisions and actions
• Actively lead to positively impact on employee engagement and enablement, and supports all employees perform at their best
• Create strong connections and alignment with the corporate strategic business plan throughout the division in a manner that maximizes and sustains the impact on Port of Neom’s objectives over the long term.
• Ensure employees have the capability to support the delivery of strategic outcomes within the division and across the business as required
• Ensure that the Port’s marine operations comply with relevant Acts, Regulations and Codes
• Ensure the Port’s Vessel Traffic Service (VTS) accreditation is adequately maintained
• Ensure all FP marine contractors comply with FP contractual requirements and that Key Performance Indicators for marine contracts are achieved
• Promotes, encourages, plans and implements sound Human Resource Management practices including resolution of grievances and industrial issues
• Leads, builds and develops a successful and productive team in accordance with the principles set out in the Organisational Values and Behaviors
• Practices and promotes good corporate and personal governance and compliance on behalf of Port of Neom and maintains knowledge and currency of relevant standards, statutory and regulatory requirement, ethics and values
• Abides by and enforces Port of Neom’s Code of Conduct
• Practices and promotes Neom’s defining principles

Culture and Values

• Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules. 

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• Minimum of 7 years’ relevant professional experience
• Demonstrated ability to analyze complex situations, alternative viewpoints and issues, and make timely, clear decisions and judgements, especially in emergency situations.
• A strategic thinker with a keen eye for detail, who is committed to the Neom vision
• A proactive doer who can manage and deliver multiple concurrent projects is essential.
• Extensive and prior experience as an Assistant or Deputy Harbour Master in port operations and project management
• Excellent interpersonal skills with the ability to manage and build productive relationships with fellow employees and stakeholders
• Demonstrated experience and success in managing complex marine operations
• Knowledge and experience in managing key marine operational aspects including pilotage, towage, VTS and Port Security.
• Expert Knowledge of VTS systems and the management of a Port Safety Management system would be advantageous.
• Sound understanding of the principles of port conservancy including dredging operations, hydrographic surveying and use of navigation aids
• Sound computing and analytical skills
• A valid Saudi Driver’s License (or ability to convert current Driver’s License in Saudi Arabia) is a prerequisite for the position

Qualifications

• Relevant Bachelor’s Degree
• STCW II/2 Master Certificate of Competency (Class 1). Applicants with extensive port management experience will also be considered
• Formal Harbour Master or Management qualifications and/or relevant post graduate qualifications in logistics or similar
• Auditor and/or investigations qualifications.