Overview

PwC Global Overview

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. 

 

PwC Middle East Overview

Established in the region for over 40 years, PwC Middle East employs over 4,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Line of Service Overview 

In Consulting, you will have the opportunity to work closely with the best across industry and professional functional advisory services. We focus on helping solve client problems by offering both strategic and operational deep industry expertise. We pride ourselves on building long-lasting relationships with companies and organizations, always ensuring that we are able to bring the best insights and solutions to help them tackle whatever critical issues they may face. Our Consulting practice currently focuses on several core industry sectors including (Consumer and Industrial Products & Services, Energy, Utilities & Mining, Financial Services, Government, Health Industries, Finance Function, People and Organisations, and Technology).

 

Role Overview 

The proposed role requires a candidate with relevant experience in Cloud Strategic Planning, Cloud Design, Cloud adoption & migration, IT Infrastructure (Servers, Storage etc.), Data Center, Disaster recovery, Project Planning and Management, Change Management. Candidates should have a minimum 3 years of relevant experience in the Cloud domain. Within this role, the incumbent will understand the client’s current business and Technology capabilities, assess current technology environment, operating structure including sourcing and delivery ecosystem, and conduct end-to-end value chain diagnostics to unlock levers that can produce sustained business improvement.

The candidate should have strong interpersonal skills, who not only enjoys the challenge of working with other team members but externally with a diverse set of stakeholders. Recent experience and understanding of the ME business ecosystem and government initiatives is preferred. The candidate will be required to showcase excellent communication skills and should have demonstrated consistently the skill and capability in delivering impactful and insightful projects in the past. He/she will also be required to participate in client meetings and, during the course of a project, will be responsive to client enquiries, eventually leading the delivery engagement. They will also be expected to contribute to Practice or Firm development. This may be adjudged in various ways such as serving as a mentor to other team members, by leading training/development initiatives, contributing to thought leadership papers, assisting other network firms etc. 

Positions are with the Technology Consulting team, which works with the Private Organizations, Governments, Donor agencies, International Development Agencies, etc. The position is based out of Riyadh, KSA.  However, the ideal candidate should not have any constraints to travel for work related opportunities, whether domestic or internationally.

 

Roles & Responsibilities:

  • Understand client’s current business capabilities, assess current Technology environment, Cloud Services, current challenges, future needs,  conduct end-to-end assessment of current IT Infrastructure and Cloud tech stack to identify the gaps and possible IT interventions that can be planned for sustained performance improvement

  • Understand current IT Infrastructure, Data center and network infrastructure architecture.

  • Undertake Cloud maturity assessment to evaluate applications, hardware, and softwares to identify future opportunities and plan for the future. 

  • Collect and compile qualitative and quantitative research from internal and external sources to gain insights into customers and stakeholders’ expectations, preferences, and behaviors

  • Define short term, medium term and long-term objectives/goals for the client organization along with key metrics to evaluate the improvement

  • Create a cloud adoption strategy, Operating model  and migration roadmap.

  • Develop solution design and architecture for Hybrid, Private and Public cloud environments.

  • Work closely with the security team to align security requirements in the proposed solution. 

  • Respond to technical queries/issues in a professional and timely manner.

  • Assess, plan and design infrastructure movement/migration requirements to/from Cloud.

  • Facilitate collaborative and interactive multi-stakeholder workshops to identify gaps and support in building consensus.

  • Collect business, customer, technology and regulatory trends / issues, and develop insights for the client

  • Identify Key Performance Indicators (KPIs)/ Performance Measurement Parameters for Cloud Services and solutions

  • Work with various PwC x-LoS teams to develop requested market/technology perspectives

  • In reference to Program Management Initiatives, carry out project management, activity and schedule management, issue tracking and resolution, status reporting and monitoring, service Level Agreement (SLA) monitoring.

  • Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels.

  • Coordination of project Governance arrangements, Post Project Reviews, Programme level workshops.

  • Support Business Development activities including proposal developments, client presentations

 

Educational Qualifications:

  • Graduation: BE/B. Tech/MCA or equivalent

  • Post-Graduation: MBA/PGDM (Desirable)

 

Certifications:

Having one or more of the following certifications will be an added advantage:

  • Cloud Architect Certification from AWS/Azure/Google

  • IT Infrastructure certification from leading OEMs

  • TOGAF (Desirable)

  • ITIL (Desirable)

 

Experience:

  • Minimum 7 Years of relevant experience 

  • Experience working at a Big 4 or Management Consulting firm 

  • Extensive Experience of solution design in Cloud computing technologies, platforms, IT infrastructure components 

  • Previous consulting experience in the Cloud and IT Infrastructure domain

  • Experience in delivering large scale projects and experience in working with client technology teams

 

Required Skill Sets:

  • Deep understanding of Cloud & IT Infrastructure architecture, solutions design 

  • Good understanding of various Cloud platforms and services

  • Good understanding of the IT Infrastructure OEM products and offerings 

  • Excellent documentation skills 

 

Personality traits (desired):

  • Strong communications skills, both written and verbal. Communicating passion, energy, intensity, and excitement in a direct, apolitical, way.

  • Ability to handle complex assignments independently.

  • Ability to work with ambiguity. Taking a systematic, structured view of situations.

  • Team player – Work in a large team with people from diverse backgrounds.

  • Ability to interact with clients (senior client officials).

  • Driving to root causes and able to identify trends, process improvement opportunities and broader business implications.

  • Demonstrating willingness to ‘get hands dirty’ and developing a problem-solving attitude.

  • Plans, manages and drives own efforts to successfully deliver client commitments. 

  • Willingness and ability to handle multiple projects with competing deadlines, working with individuals who have different working styles, and managing challenging expectations.

  • Taking ownership of each project by doing what is needed at all phases of the process, anticipating next steps and not waiting to be told what to do. 

  • Ability to prioritize in own workload to realign resources where/when needed.

  • Strong personal and professional presence and self-confidence, capable of working effectively with senior team members as well as all other team members. 

  • High drive, energy and work ethic; creative, flexible and adaptive in leading change.

  • Engaging interpersonal style and excellent relationship building skills, with the desire and ability to coach and mentor team members.

About PwC Middle East

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.