Overview
DESCRIPTION
The Key account Management team is responsible for accelerating sales growth, expanding selection on the platform and improving retention among the existing Seller base. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnership with internal stakeholders such as Fulfillment by Amazon, Sponsored Products, etc. and improving our overall knowledge of how to succeed as a Seller on Amazon Marketplaces.
We are looking for a Account Manager to help shape the future of the Account Management program. The role is focused on driving success for some of the high performing sellers in the KSA Marketplace and leveraging key learning/feedback to improve the Amazon platform that will benefit all Sellers.
Key job responsibilities
Planning/Analysis:
– Conducting deep dive analysis on issues affecting Seller business performance to highlight opportunities for increasing sales
– Analyzing territory trends, diagnose root cause of performance and create actionable plans for operational improvements.
– Defining the territory, opportunities and goals (Input/Output) within the portfolio of accounts.
– Identifying key business opportunities for the territory and manage toward a growth plan.
– Implementing account management best practices
A day in the life
Day to Day operation include but are not limited to
1. Interacting with Key Sellers
2. Sourcing new selection from sellers with potential to add more selection
3. Staying laser focused on stocks for Key ASINs
4. Sourcing Deals from sellers to delight our customers
5. Maintaining sharp prices on the platform
BASIC QUALIFICATIONS
1. University Degree in Economics, Business Administration, Marketing, Engineering or related majors
2. 5+ years of account management or sales work (like e-commerce, retail technology, SaaS) or equivalent experience
3. Proven track record of success in a targets-driven sales environment
4. Skilled in business development with strong objection-handling skills
5. Excellent written and verbal communication skills with the ability to persuade, convince and explain complex concepts in a simple manner
6. Fluent in English and Arabic
7. Analytical with the ability to apply intermediate Excel skills
PREFERRED QUALIFICATIONS
1. Experience with data analytics, either in a professional or academic capacity
2. Experience in Internet, e-commerce and retail companies is preferable
3. 3+ Years in FMCG sector
4. 3+ Years in Beauty sector
About Afaq Q Tech General Trading (Amazon)
"Make History
Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Since Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewellery.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do at one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History."
