Install Technician, Infrastructure Delivery, AWS

Description

We are looking to hire ID Install Technician to join our team within network infrastructure deployment. You will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks. You should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and have experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.

Key job responsibilities
We are looking to hire ID Install Technician to join our team within network infrastructure deployment. You will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks. You should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and have experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.

A day in the life
As an AWS Infrastructure Delivery Install Technician, you will begin your day by reviewing scheduled tasks, safety requirements, and work orders. You will plan, install, upgrade, and decommission data center equipment, including racks, servers, and networking hardware, ensuring all work meets AWS quality and safety standards. Throughout the day, you will collaborate with engineers, contractors, and vendors, follow documented procedures, and accurately record completed activities. You will proactively identify and escalate issues, maintain a clean and organized work environment, and support on-time delivery of critical infrastructure that powers AWS services.

About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

– 2+ years of computer hardware troubleshooting and repair experience
– 1+ years of computer networking experience
– High school or equivalent diploma

Preferred Qualifications

– Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
– Bachelor’s degree in information technology or computer science
– Knowledge of TCP/IP networks
– Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
– Knowledge of server hardware and components

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.