Director Of Food & Beverage – Ritz Carlton Amaala, Saudi Arabia

Born of desert dunes and guarded by the Red Sea, The Ritz-Carlton, AMAALA redefines coastal luxury at the edge of Triple Bay. With 390 guestrooms, 80% facing shimmering waters and the remainder gazing over the Marina Village and Hijaz mountains, this opulent retreat offers sanctuary under the sky.

Guests will enjoy multiple sunset-view restaurants, a signature spa, adults-only and family pools, a fitness pavilion, and event venues for up to 1,500. Here, luxury meets legacy, crafted for those seeking calm, connection, and coastal wonder.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including restaurants, bars, room service, and banquets/catering. Oversees the development and execution of departmental strategies aligned with brand standards and service initiatives. Ensures the food and beverage operation meets guest expectations, drives employee engagement, and delivers strong financial performance. Leads the creation and implementation of property-wide strategies that enhance service delivery, guest satisfaction, and return on investment.

CANDIDATE PROFILE Education and Experience

• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area
  OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area

Skills and Knowledge

• Customer and Personal Service
• Financial Resource Management
• Strategic Planning and Administration
• Applied Business Knowledge
• Material Resource Management

CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals

• Sets expectations and holds the leadership team accountable for service behaviors
• Reviews financial performance and identifies areas for improvement
• Recommends capital expenditures for equipment and renovations
• Establishes operational goals and performance benchmarks
• Develops strategies to improve service and profitability

Developing and Maintaining Budgets

• Develops and manages the food and beverage budget
• Monitors sales performance and identifies revenue opportunities
• Ensures compliance with cash and liquor control policies
• Maintains profit margins while ensuring guest and employee satisfaction

Leading the Food and Beverage/Culinary Team

• Leads by example and promotes integrity, trust, and collaboration
• Achieves performance, budget, and team goals
• Identifies opportunities for innovation and process improvement
• Ensures consistent communication across all F&B areas
• Aligns F&B strategy with brand and property goals
• Coaches and mentors team members to support development
• Tracks market trends and introduces new offerings to enhance guest experience

Ensuring Exceptional Customer Service

• Delivers service that exceeds guest expectations
• Provides coaching and feedback to improve service delivery
• Reviews guest feedback and implements corrective actions
• Empowers employees to deliver excellent service
• Balances profitability with service quality

Managing and Conducting Human Resource Activities

• Sets clear expectations and monitors team performance
• Manages labor costs and controllable expenses
• Recruits and develops high-performing F&B leaders
• Conducts performance reviews and manages disciplinary actions
• Promotes open communication and fair treatment across the team

Additional Responsibilities

• Communicates relevant information to executives, peers, and subordinates
• Analyzes data to inform decisions and solve problems
• Forecasts consumption and manages procurement of food and beverage supplies
• Oversees purchasing and inventory of equipment and materials

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.