HR Digital Transformation Manager

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The HR Digital Transformation Manager is responsible for supporting the newly formed People Digitalization department to progress NEOM’s vision of a digital-first approach. Working within the HRIS and beyond to enhance the employee experience, they will develop, manage and uplift current systems and processes to meet project and strategic outcomes.

REQUIREMENTS SUMMARY

• Managing several HR digital programs end to end – scoping, program planning, implementation, stakeholder engagement & communications, identifying success metrics, risk management, change requests, releases, resource management and budgeting.
• Establish measurement metrics and methods for tracking work productivity, utilisation, and quality.
• Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue customer concerns, and provide support to teams balancing challenging priorities. Get results proactively.
• Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
• Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives and developing those into detailed program / project plans (including roadmaps, resource planning, clear Objectives and measurable outcomes).
• Continuously improve and scale the organization. Implement continuous improvements to the HR digitalization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team.

ROLE COMPETENCIES & ACTIVITIES

The HR Digital Transformation Manager responsibilities will include, but not be limited to:

Owning, Organising and Executing HR Digital Transformation Charter

• Scoping and prioritizing activities to meet strategic goals and objectives. Identify gaps and risks for the programs, processes, and policies to drive improvements. Monitor, evaluate, and continuously improve the processes and governance models
• Superior organizational skills with the ability to juggle many tasks without losing sight of the highest priority items.
• Strong bias towards action. You drive end-to-end results and are always thinking ahead.
• Good exposure to Agile software development process.
• Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively.
• Metrics-driven: Experience resolving effective program critical metrics and using them to measure program success and issues.
• Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
• Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.
• Experienced in working with cross-functional and global teams.
• Demonstrated ability to think creatively and strategically when implementing digital solutions and solving problems.
• Technically savvy and able to ramp up on new technologies quickly

Stakeholder Management

• Analyse stakeholders’ needs, interests, and influence to prioritize engagement strategies.
• Develop and implement stakeholder engagement plans tailored to different stakeholder groups.
• Build and maintain strong relationships with stakeholders through regular communication and meetings.
• Act as the primary point of contact for stakeholders, addressing their concerns and providing updates on relevant activities.
• Manage the dissemination of information, ensuring timely and accurate communication.
• Work closely with internal & external teams, including communications, project management, and legal, to ensure stakeholder interests are aligned with organizational objectives.

Leadership

• Prepare and deliver presentations, reports, and other communication materials tailored to stakeholder needs.
• Ensure that all stakeholder engagement activities comply with the relevant regulations and ethical standards.
• Utilize data analytics to drive strategies and decisions.

Culture and Values

• Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical, and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills and Experience

• 7+ years of experience in leading digital transformation.
• Strong strategic thinking and problem-solving abilities.
• Strong complex programme management skills.
• Proven track record of successfully managing relationships with diverse stakeholder groups.
• Ability to manage multiple priorities and work under pressure.
• High level of emotional intelligence and diplomacy.
• Domain expertise within HR or shared services will be a major plus.

Qualifications

• Relevant Bachelor’s Degree (Masters preferred)
• Relevant Professional Memberships/Accreditation